Kaiser Permanente Medi-Cal members may be able to get nonmedical transportation to and from a medical appointment or service.
To use nonmedical transportation, you must:
• Be a Kaiser Permanente Medi-Cal member
• Have no other way to get to your scheduled appointment or service
• Be able to get in and out of the vehicle without any help from the driver
For routine appointments:
• Rides are available Monday through Friday, 5 a.m. to 7 p.m.
• Call at least 3 days before your appointment, or as soon as possible.
For urgent needs:
• If you’re discharged from the hospital or have an urgent request, you can call for a ride 24 hours a day, 7 days a week.
If you have Medi-Cal insurance through Partnership Health Plan, you may be eligible for transportation services for non-emergency medical transportation (NEMT).
Non-Emergency Medical Transportation (NEMT)
If you need transportation help for medical appointments or services, NEMT can be right for you. NEMT provides door-to-door service, meaning they can help with getting in and out of the home, vehicle, and medical office. If needed, medical supervision can be provided during the trip. To arrange NEMT services, a Provider Certification Statement from a health care professional is required prior to arranging transportation and a treatment authorization request (TAR) may be required. Types of NEMT may include non-emergency ambulance, gurney van, wheelchair van, or medical air transport. Please call at least 5 days before your appointment to request NEMT services.
Partnership’s Transportation Services Department is available Monday – Friday, 7 a.m. – 7 p.m. You can call us at (866) 828-2303. A transportation specialist will answer any questions you have about transportation and will help address any problems you may have related to your transportation needs.
For 70 years, Vivalon has served as the central resource hub for Marin County’s older adults and people with disabilities. Vivalon has helped this valuable population stay active, informed, supported and nourished, while also meeting their crucial transportation needs. Vivalon is the largest nonprofit serving older adults and people with disabilities in Marin County. Also, now serving Sonoma County.
Vivalon Rides helps older adults and people with disabilities get where they need to go—safely and comfortably. Our professional drivers are trained to provide door-to-door assistance, and our vehicles are wheelchair accessible and ADA-equipped.
West County Community Services (WCCS) is a multi-service human services agency serving western Sonoma County. Our service region includes Sebastopol and the small rural communities around the Russian River, from Forestville west to Jenner. Through programs such as Senior Peer Counseling, case management, and transportation services, WCCS ensures that older adults from diverse backgrounds receive the support they need to lead fulfilling lives.
Come take a ride with us to your next appointment! In Forestville, Guerneville, the Lower Russian River and the Coast, WCCS offers transportation for seniors 60+, who no longer drive themselves, to medical appointments and grocery shopping with advance notice, on a first come first served basis. Our service is curb-to-curb. We only have one driver at the time and are looking for more! We do need 5 days advance notice and have a ride scheduling form you can fill out online. Please feel free to call or email.
Roll wheelchair and gurney transportation services provide essential assistance for individuals with mobility limitations. These services ensure safe and comfortable transportation for individuals who are unable to navigate traditional transportation options independently.
Roll refers to vehicles equipped with ramps or lifts, allowing individuals using wheelchairs to roll directly into the vehicle without having to transfer to a seat. Gurney transportation, on the other hand, caters to individuals who require transportation while lying down. This service utilizes specialized vehicles equipped with stretchers or gurneys, enabling comfortable and secure transportation for patients with medical conditions or disabilities that prevent them from sitting upright
Roll wheelchair and gurney transportation services offer specialized medical transportation. These services are often utilized for non-emergency medical appointments, hospital transfers, and other healthcare-related transportation needs but not limited to. The trained professionals operating these vehicles prioritize the safety, comfort, and specific needs of their passengers, ensuring reliable and efficient transportation for individuals with limited mobility. We accept credit cards, cash, or checks. We do not accept health insurance as a form of payment. Our service areas are all over northern California.
Onward is an on-demand transportation provider on a mission to enable healthy living by removing transportation barriers. Our signature service, a “Companion Ride” is the premier ride-share alternative for seniors, disabled adults, and low acuity patients in need of minor physical assistance. Learn more about Companion Rides and special features like rider driver matching on our website.
Onward offers recurring transport which can be configured in your profile. Additionally, “Wait & Return” trips where the same Companion Driver assists a rider to their destination, waits for them to finish an appointment for example, and then drives the rider home, are available.
We are local family-owned Transportation company that provides rides and serves people in and around Sonoma County. We provide wheelchair and ambulatory service from 5 am – 7 pm Monday through Saturdays.
Here at LifeSavers our main philosophy is to be there for our customers and patients 24 hours/7 days a week. There is nothing more important in life than a loved one, and it is crucial that those you love are taken care of with the utmost compassion and sensitivity. Our main focus is to transport those who are in need of assistance whether it is medical or non-medical to their designated appointments. We provide wheelchair transportation services to the elderly and the disabled. In addition to our wheelchair transportation, our company also provides with gurney transportation as well, that way you are accommodated with the most proper transportation available.
The SilverRide assisted ride service offer rides in the North Bay and Sonoma county for riders going to San Francisco or Oakland areas or coming back from those areas. SilverRide drivers are bonded, trained and insured to help you each step of the way.
Serves coastal area of Sonoma County from Stewarts Point to Annapolis to Mendocino/Sonoma County coastal border.
